Support
We usually reply within a day.
Email hello@sanzi.app with a short note and, if something looks wrong, a screenshot.
How does a day work?
Each day has three characters. For each one: watch the stroke order, trace over the outline, then write it on your own and tap Done.
I missed a day
Tap the day with the amber outline on Today or on the Progress calendar. Write it and your streak counts it again.
Reminders aren't arriving
Open Settings in Sanzi and check that Daily reminder is on. Then check that notifications for Sanzi are allowed in your phone's settings.
The voice is too fast
Settings, Voice speed, Slow.
Does Sanzi work offline?
Yes. Characters, examples, and audio are built in.
Start over
Settings, Reset progress. This clears your collection and streak on this device.